AI receptionist & after-hours lead capture

An AI receptionist that answers when you can’t

It’s 9pm. You’re finally on the couch. Someone rings for a quote, gets your voicemail and rings the next business on Google. An AI receptionist for your cleaning business answers every call, day or night, in a friendly voice that knows your services, so you wake up to warm leads.

Monolith Surfaces concept build
Concept build · Monolith Surfaces
200+complete growth systems built for service businesses
4 countriesclients across Australia, the USA, Canada and the UK
Owner-builtevery system shaped by trial and error in my own businesses
SpeakerZenMaid Maid Summit and Clean Like a Pro’s 2nd birthday event
Sound familiar?

If this is your week, you’re not alone. I’ve been there.

  1. 01“Most of my enquiries come in at night or on weekends, when I’m finally switched off.”
  2. 02“I can’t afford a receptionist, but I’m losing work by not answering.”
  3. 03“Voicemail is where leads go to die.”
  4. 04“I’m worried an AI would sound fake and put people off.”
What you get

What your week looks like after.

Your AI receptionist takes each person’s details, answers the common questions, texts them your instant quote link and saves it all in your CRM. You get after-hours cover without paying a wage, and you choose the hours it works.

  • 01

    Every call answered

    A friendly, helpful answer at any hour, trained on your business.

  • 02

    Wake up to leads

    Names, details and job types land in your CRM while you sleep.

  • 03

    Straight to a price

    Callers get your instant quote link by text before they hang up.

Rosa House Co. concept build
Concept build · Rosa House Co.
What’s included

We build it. You get on with the job.

  • A custom AI voice agent with a natural-sounding voice
  • A script and knowledge base built from your services, areas, policies and FAQs
  • Lead capture: name, contact details, suburb, job type and timing
  • Hand-off to your instant quote or booking link by SMS
  • Conversation summaries and recordings saved to the contact in your CRM
  • Rules for when it answers: after hours, weekends, overflow or always
  • Escalation rules so urgent enquiries reach you
  • Testing and fine-tuning before go-live
Get my growth plan

Built around the outcome you want

We start from your goals, then shape the build to fit how you work. You review it as we go, with rounds of revisions included, so it's right before it goes live.

One-time build, yours to keep. Payment plans available.

Strategy first

Built around the outcome you want. We start from your goals, then shape the build to fit how you work. You review it as we go, with rounds of revisions included, so it's right before it goes live. Not sure this is the right build? Your $250 Growth Strategy maps what to build and in what order, and the full amount comes off your build if you go ahead within 30 days.

Get my growth plan →
Why listen to us

Built by an owner who learned it the hard way, so you don’t have to.

I didn’t learn this from a course. I learned it by actually going through it, running my own service businesses through years of trial and error: quotes at midnight, missed calls and systems that broke before they worked. Every lesson is built into what we make for you. Now I’m handing you the shortcut.

Shania Gladwell, founder of Growth by Aetos

Client email
“Honestly I’m beyond grateful for all your help, guidance and support throughout this whole process… genuinely the best experience.”
Business owner
Residential cleaning company, Western Sydney
Google review
“They set up my website and system for Greater West Cleaning Services, based in Sydney, and they did not disappoint! They really took the time to understand me, my vision and what I wanted for my business, right down to the very last detail. Their ongoing support and check-ins have meant so much to me.”
Mele
Greater West Cleaning Services, Sydney
Google review
“Since getting everything set up, my business has been running so much more efficiently. With the baby arriving soon, it’s a huge relief knowing I don’t have to answer every phone call. Appointments are booked automatically, even while I’m asleep, which has taken a lot of stress off my plate.”
Cathy
Aetos client
Google review
“Having our emails built out properly has saved us so much time. New inquiries, on-boarding, reviews, re-booking and old customers are no longer completely dependent on someone remembering to send something.”
Sophie
Aetos client
Google review
“Shania and her team demonstrate exceptional care and diligence in their service. If you need help with organising a new website, automations and funnels, contact AETOS. 100% recommended.”
Meri
Aetos client
Google review
“Before working with Shania and the team, I found AI tools confusing and wasn’t sure where to begin. They made the entire process simple, easy to understand, and stress-free. Everything was set up smoothly…”
Laraine
Aetos client
Google review
“They helped me all the way … and created systems that fit my business. 10/10 recommend.”
Keiny
Aetos client
Google review
“Their instant quoting system is easy to use and has made managing enquiries and sending quotes much easier and more efficient for our cleaning business. What I appreciate most is their excellent customer service. The team is friendly, approachable, and always easy to communicate with.”
Rachelle
Cleaning business owner
Facebook review
“Starting a business can feel overwhelming, but having people you can comfortably ask questions and turn to for support makes such a difference. What means the most is that they check in on me and my little one too. That personal touch goes a long way.”
Mele
Greater West Cleaning Services, Sydney
Google review
“Great open transparent communication and they have been able to work around our families medical needs. Also they bring all their own equipment and products and ask each week if there is anything else they could be improving on. 5 stars all the way!”
Rebecca
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“With 2 small children we really appreciate a good clean and Beskar do an amazing job, they’re efficient, thorough and friendly. Also the communication has been excellent with prompt phone calls for any changes needed.”
Susie
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“We have been using Beskar Cleaning for over 1 year now and they are a professional and reliable cleaning service. They clean our house once a fortnight which helps us stay on top of our cleaning. Would highly recommend.”
Brittany
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“They were on time, professional and did a great job. Would recommend them to anyone looking for a cleaner for their home. Happy to use them again.”
Sally-Anne
Customer of Beskar Cleaning, Shania’s own cleaning business
How it connects

Brand → website → instant quoting → automations → growth.

The AI receptionist is part of step four of the Aetos recipe: brand → website → instant quoting → automations → growth. It works with missed-call text back and your CRM so no enquiry goes unanswered, whatever the hour. Each piece works on its own. Built in the right order, they feed each other, and growth stops feeling like luck. It works best when it can send people to an instant quote, so they get a price straight away.

Questions

Frequently asked questions.

Will people know it’s an AI?

I recommend being upfront about it. Good voice agents sound natural, and most people care more about a quick, helpful answer than who gives it.

Can it book jobs?

It can take the details and text a booking or quote link. If your pricing is simple and set, it can book straight into your calendar too.

What if someone asks something it doesn’t know?

It takes a message, tells them someone will be in touch, and lets you know. It won’t make things up.

Do I have to use it all the time?

No. Most owners use it after hours and on weekends, or only when they can’t get to the phone.

Is it hard to update?

No. When your services or prices change, we update it for you.

Can I make changes?

Yes. Every build includes rounds of revisions, and it's customised to the outcome you're after.

Start here

Not sure where to start?

Get a free Website & Growth Audit. We look at your website, your quoting and your follow-up, and tell you in writing what to fix first.

Want the full plan? Your Growth Strategy is $250 USD and delivered in 48 hours, and the full $250 comes off your build if you start within 30 days. Your 30-day Aetos Growth Engine trial starts the day you pay ($97/month after your 30-day free trial, cancel anytime).
Builds are one-time and yours to keep, customised to the outcome you want with rounds of revisions included. Full growth-system builds usually run $2,500 to $15,000+ USD, depending on what your business needs. Payment plans are available.
No pressure, everything by email.